Support the Network

Privacy policy

Last updated: July 23, 2025

The Cultivation Network of Canada (“CNC,” “we,” “us,” or “our”) is committed to protecting the privacy of our members, subscribers, donors, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

By using cultivationnetwork.ca (the “Site”) or becoming a member of CNC, you consent to the collection and use of your personal information as described in this policy.

1. Who We Are

The Cultivation Network of Canada is a federally incorporated not-for-profit organization under the Canada Not-for-profit Corporations Act, registered office at [registered office address]. We publish Cultivation magazine, operate member programming (seminars, roundtables, and a members’ forum), and produce the 10 Neat Things newsletter.

2. Information We Collect

We collect personal information directly from you, including:

  • Contact information: name, email address, mailing address, phone number
  • Membership information: membership tier, join date, renewal status
  • Payment information: processed securely through Stripe, our third-party payment processor. CNC does not directly collect or store your full credit card number — Stripe handles all payment card data in accordance with PCI-DSS standards.
  • Communications: information you provide when you contact us, submit a form, or participate in our forum, seminars, or roundtables
  • Newsletter subscriptions: email address for 10 Neat Things and other CNC communications
  • Technical information: IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies (see Section 6)

3. How We Use Your Information

We use personal information to:

  • Process membership registrations, renewals, and payments
  • Deliver print and digital copies of Cultivation magazine
  • Provide access to seminars, roundtables, recordings, and the members’ forum
  • Send the 10 Neat Things newsletter and other communications you’ve opted into
  • Respond to inquiries and provide member support
  • Improve our website, programming, and member experience
  • Comply with legal and accounting obligations (e.g., donation receipts, financial records)

We do not use your personal information for any purpose beyond what is reasonably needed to operate CNC and its programming, and what you would reasonably expect given your relationship with us.

4. Disclosure of Information

We do not sell or rent your personal information. We may share your information with:

  • Service providers who help us operate the Site and deliver services on our behalf, including Stripe (payment processing), Brevo (email/forms), and our website hosting provider. These providers are only permitted to use your information to provide services to us.
  • Legal requirements: if required by law, regulation, court order, or governmental request.
  • Business changes: in the event of a merger, reorganization, or transfer of CNC’s operations, subject to equivalent privacy protections.

5. Where Your Information Is Stored

Some of our service providers (including Stripe) may store or process data outside Canada, including in the United States. Where this occurs, your information may be subject to the laws of that jurisdiction, including lawful access by foreign authorities.

6. Cookies and Analytics

Our Site uses cookies and similar tracking technologies to:

  • Keep you logged in to your member account
  • Understand how visitors use the Site (analytics)
  • Support forms and reCAPTCHA verification

You can control or disable cookies through your browser settings. Disabling cookies may affect your ability to log in or use certain features of the Site.

7. Your Rights

Under PIPEDA, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Withdraw consent to certain uses of your information (e.g., unsubscribe from the newsletter at any time via the link in every email)
  • Ask questions about how your information is collected, used, or disclosed

To exercise any of these rights, contact us using the information in Section 10.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law (e.g., financial and tax record-keeping requirements for a registered non-profit).

9. Children’s Privacy

The Site and CNC membership are not directed at children under 13, and we do not knowingly collect personal information from children under 13.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, contact:

The Cultivation Network of Canada, 144 Horace Street, Winnipeg MB R2H 0W1; shauna@cultivationnetwork.ca.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the revised policy.